StarTek, (NYSE: SRT) a leading provider of high-value business process outsourcing services, announced today the signing of a lease for a new contact center in Costa Rica. The center is expected to open the first quarter of 2010 and will increase the number of operating facilities to 20 for the company.
“We chose to expand into Latin America for several reasons,” said Larry Jones, StarTek’s President and Chief Executive Officer. “We found a large, well-educated, bilingual talent pool and a good business climate in Costa Rica. All of these factors are advantageous to our global growth.”
The center is located in the America Free Trade Zone Center in Heredia, Costa Rica. The planned 400-seat facility is approximately 37,000 square feet and situated near San Jose, in the city of Heredia. Seasoned Latin American executive, Ryan Carey has been hired as site director to build the local team.
“There is a high market demand for a near-shore option among both our new and existing client base,” continued Jones. “We are in discussions with several existing clients interested in expanding their programs into the new space.”
Who is StarTek...
StarTek, Inc. (NYSE: SRT) is a leading provider of high-quality business process outsourcing services. Since 1987, StarTek has partnered with its clients to solve strategic business challenges so that fast-moving businesses can improve customer retention, increase revenue and reduce costs through an improved customer experience. These robust solutions leverage industry knowledge, best business practices, highly skilled agents, proven operational excellence and flexible technology. The StarTek comprehensive service suite includes customer care, sales support, complex order processing, accounts receivable management, technical support and other industry-specific processes. Headquartered in Denver, Colorado, StarTek provides these services from 19 operational facilities.
Once again Costa Rica leads the way in Central America by demonstrating that social stability and economic predictability are key to attracting job creating foreign investment.
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